Privacy Policy

1 . Introduction

Welcome to Positive Intelligence’s (“we”, “us”, “our”) official website (the “website” or “site”). 

We know that you care how information about you is used and shared and we are committed to safeguarding the privacy of your information. This Privacy Policy describes how we use the information we collect from you when you use our website, apps, and other digital and online services (collectively, the “Services”).

The Privacy Policy is part of our Terms of Service, which govern your use of the Services. Any capitalized terms that are not defined in this Privacy Policy shall have their meaning described in the Terms of Service. By using the Services, you agree that your use of the Services is governed by this Privacy Policy and our Terms of Service.

Except as expressly stated herein, this Privacy Policy does not apply to any third-party applications or technologies that integrate with our Services, or any other third-party products, services, or businesses, or to third-party websites that you access via links or otherwise while using the Services (“Third-Party Platforms”).  This Privacy Policy does not apply to data collected from, or provided by you to, Third-Party Platforms, and instead such data is subject to the practices of the provider(s) of the applicable Third-Party Platform(s).  You should review the privacy policies of such Third-Party Platforms (and any other applicable terms and conditions) to determine how your data will be used before sharing any of your data with them.

2. What data do we collect?

We may collect the following information about you:

3. How do we use the data we collect?

We may use information we collect for, among other things, the following purposes:

4. How do we store your data?

We store your data on our secure servers located in the United States of America or, by request, inside the EEA. Any payment transactions are encrypted using Secure Sockets Layer (SSL) technology and all payment information is stored exclusively with our payment processor and never stored on our servers.

While no data transmission over the Internet is 100% secure from intrusion, we maintain reasonable physical, electronic, and procedural safeguards to protect your information in light of applicable industry standards and the nature of the information we receive. However, it is possible that third parties may unlawfully intercept or access transmissions or private communications despite our efforts to prevent this, and we therefore make no guarantees regarding the security of user information.

5. Disclosure of your data

We may disclose your personal information to third parties as follows:

6. What are your data protection rights?

We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

If you would like to exercise any of these rights, please submit a request here. We will respond to your request within a reasonable timeframe and consistent with applicable law.

7. Opting-out of certain uses of information

8. Cookies

We want our Services to be simple, useful and reliable. When you use our Services, we may collect information from you automatically through cookies, small text files placed on your computer to collect standard Internet log information and visitor behavior information. 

Cookies cannot be used to identify you personally and are used to improve services for you, for example by:

For further information, visit allaboutcookies.org.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

9. What types of cookies do we use?

There are a number of different types of cookies. Our Services use:

10. Privacy policies of other websites

Our Services contain links to other websites. Our privacy policy applies only to our Services, so if you click on a link to another website, you should read their privacy policy.

11. Data collection from children

You must be 18 years of age, or the age of majority in your province, territory or country, to sign up as a registered user of the Services. Individuals under the age of 18, or the applicable age of majority, may utilize the Services only with the involvement and consent of a parent or legal guardian.

We comply with the Children’s Online Privacy Protection Act of 1998. We do not knowingly contact or collect personal information from children under the age of 13 without appropriate parental notice and consent, and our Services are not intended to solicit information of any kind from children under the age of 13. If we are informed that we have unintentionally received personal information from a child under the age of 13, we will delete that information. 

If you want to notify us of our possible receipt of information by children under the age of 13, please contact us at [email protected].

12. Your California privacy rights

If you are a resident of the State of California, we provide you with information on how to exercise your disclosure choice options, such as your right to opt-out (which we may sometimes refer to as “unsubscribing”) or opt-in for use of your information by third parties for marketing purposes. 

Therefore, pursuant to the California Civil Code, we are not required to maintain or disclose a list of the third parties that received your information for marketing purposes during the preceding year.

If you are a California resident and wish to request information about how to exercise your third party disclosure choices under the Civil Code, please submit a request here. All requests must include “California Privacy Rights” in the comments. For all requests, please clearly state your name, street address, city, state, zip code and e-mail address (your street address is optional if you wish to receive a response to your request via email) and indicate your preference on how our response to your request should be sent (email or postal mail). We will not accept requests via telephone or by fax. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.

Additionally, the California Consumer Privacy Act (CCPA) allows California residents to request access to the specific pieces and categories of personal information that the business has collected about the consumer, the categories of sources for that information, the business or commercial purposes for collecting the information, and the categories of third parties with which the information was shared.  Your relevant rights as provided under this Privacy Policy are also set forth above in Section 6 (“What are your data protection rights?”).  

Our receipt, use, and disclosure of information covered by the CCPA is set forth in this Privacy Policy (in particular as set forth in Sections 2 through 5).  To submit a request pertaining to your CCPA rights, you may submit a request here.

13. Your European data protection rights

If you are in the EEA, Switzerland, or the UK, your rights in relation to your personal data processed by us as a controller are set forth above in Section 6 (“What are your data protection rights?”).  

You also have the right to lodge a complaint to a data protection authority. For more information, please contact your local data protection authority.

If you have any other questions about our use of your personal data, please submit a request here. Please note that we may ask that you provide us with additional information in order to confirm your identity and ensure that you are entitled to access the relevant personal data.

Legal basis for processing personal data

We only use your information in a lawful, transparent, and fair manner. Depending on the specific personal data concerned and the factual context, when Positive Intelligence processes personal data as a controller for individuals in regions such as the EEA, Switzerland, and the UK, we rely on the following legal bases as applicable in your jurisdiction:

14. International usage

Positive Intelligence operates globally, which means personal data may be transferred, stored (for example, in a data center), and processed outside of the country or region where it was initially collected where Positive Intelligence or its service providers have customers or facilities.

If you visit, access, interact with, and/or otherwise use the Services from a location outside the United States, please be advised that any information you provide in connection with any such activity may be processed in and/or transferred to the United States of America and/or other territories and locations, where privacy protections may not be as comprehensive as those in the territory or location where you interact with or otherwise use the Services. By using the Services, you affirmatively consent to the transfer, use, disclosure, provision, and other administration of your information as described herein.

We protect your personal data in accordance with this privacy policy wherever it is processed and take appropriate contractual or other steps to protect it under applicable laws. Where personal data of users in the EEA, Switzerland, or the UK is being transferred to a recipient located in a country outside the EEA, Switzerland, or the UK, we ensure that the transfer is governed by the European Commission’s standard contractual clauses. 

15. How to contact us

If you have any questions about our privacy policy, your personal data, or you would like to exercise one of your data protection rights, please contact us at [email protected].

16. Changes to our privacy policy

From time to time, we may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice in the Services. 

We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the Services after we post a revised Privacy Policy signifies your acceptance of the revised Privacy Policy. 

This Privacy Policy is effective and was last updated on May 12, 2023.